in what sense can music be considered a cultural universal

is to listen to what the problem is. Becoming argumentative and fighting with the customer will achieve nothing but making things wors e. Ask the customer what the problem is and just let him talk, giving him full attention and respect until he has had his say. Body Lan guage When faced with an angry customer in person, as opposed to on the phone, pay attention to your body language. Stand up straight a nd look attentive, as slouching or leaning makes the customer think you don't care. Do not grin, glare or seem disinterested as the cus free cat icon tomer talks, since doing so can make the customer think she is not being heard. Keep your hands and arms at your sides as excessive ges turing can be perceived as aggression. Sympathize Once the customer has explained what is wrong, be sympathetic to the situation. Expre in what sense can music be considered a cultural universal ssing remorse to the customer that the situation has occurred and understanding why he is upset often helps to defuse the situation som .

p rectify the situation. Sometimes the customer does not know what she wants, so making some suggestions can make her feel attended to and calm her down. End the Chain Sometimes customers have been passed around from department to department searching for a solution and are rightly upset. An effective way to diffuse the situation is to get a full idea of what is wrong and find out who the customer need s to talk to. This may involve taking his number and calling him back once an answer is found. This stops the customer from being passe rustic wood textures d around and gives him a quicker resolution to the problem, hopefully satisfying him.Partners Financial information is important to an organization's business partners. Customers need to have confidence in a company. They need to know that a company manages its finances in what sense can music be considered a cultural universal effectively so that it can continue to provide a reliable source of supply for the long term. Suppliers and other business partners wa .

a culture of stewardship for the firm. Financial communication also ensures that employees play their part in maintaining regulatory c ompliance. Better informed employees raise awareness of compliance issues and show regulators a company is serious about compliance, sa ys consultancy firm Firehouse Communications. Investors Access to funding is vital for growth and survival. Effective financial communi cation plays an important role in shaping the attitudes of shareholders, investors and their advisers. As consultancy firm Ernst & Youn free charmed books g points out in "The Financial Communication Challenge," financial stakeholders want a cohesive story about company performance. They r eport that, although companies provide a great deal of financial-performance information, stakeholders continue to find it difficult to in what sense can music be considered a cultural universal get a clear story and are less trusting as a result of the financial crisis. Value Financial communication is no longer seen as a burd .